Zdenka continues to step up and meet the challenges of running the laundry services for a 144 bed Residential Care home. She’s also helped by relieving shifts at short notice when staff are on sick leave, helping The Pines Lodge operate smoothly.
Whether she’s on her rostered shift, or helping fill in another, Zdenka always brings a constructive and positive approach to her work.
She’s also known for helping staff in other areas wherever she can, understanding that caring for residents requires different services function well.
Zdenka also understands the important of a smile and hello can have on a resident’s day. Fellow staff always compliment her for how hard she works and how supportive she is to them. Zdenka also never appears stressed or flustered, and will always offer support and advice.