Not only is Simona amazing at her role, she is always going above and beyond in her care to all centre residents. Always lifting the spirits of those in her care with hugs and smiles. She is often offering the ladies in the centre make up and nail services, and making the ladies feel very special. Being multilingual, Simona is often using her knowledge of other languages to assist centre residents in their mother tongue, giving the residents family much comfort. She even goes to the lengths of finding special YouTube shows that the resident may like in line with their interest, giving them familiarity and connections especially to those with dementia. She is calm attentive and treats all with respect and kindness, even the visitors to the centre. Simona is highly respected and appreciated for care and nursing skills and should be commended for all her efforts.