Partners in care – Koh-I-Noor Contemporary Care

Skye Harvey Community Connections – Team

Organisation:

Alinea Inc

Taking Partners in Care off the pages of weekly emails & directions and into real life became a reality for the Koh-I-Noor team. The risk vs quality philosophy that the facility is based on enabled us to take 50 family members through a bespoke 4hr training session which delved into infection control practice, skin care, manual handling, exercise & emotional connection, meal assistance & dysphagia. Family members were given an opportunity to better understand the time constraints that would affect even the simplest tasks by having to don, doff & wear full PPE for a small part of the course. Their experience came in useful not long after when we had active infection at site and we were able to maintain connection for residents with their loved ones throughout the outbreak.

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