Jen commenced her journey with Rise as a volunteer in our Social Centre. Her passion for supporting people led her to undertake a traineeship and complete her Cert III in Aged Care and ultimately, she was offered a support worker role with Rise.
Jen was recently supporting a client in the home when the client’s husband took ill suddenly during the service and an ambulance was required. Following the incident, the client and her husband took the time to pass on his compliments to Jen’s manager around how calm and professional Jen was during the crisis.
During a time when people can feel vulnerable and frightened, he commented that because of Jen’s professionalism and calm demeanour, they both felt reassured and supported when he had to go to hospital. Jen remained behind with his wife, until emergency respite could be arranged.
Jen has impressed her colleagues with the compliments that she is receiving from the people she supports. They are saying she provides amazing support, is calming, reassuring and exemplary.
Rise would like to thank Jen for making such a difference in people’s lives in a way that is more than just doing your job!