Amie Williams

Skye Harvey Innovation – Individual

Organisation:

Anglicare

Covid-19 brought upon us challenges that we did not see coming, In Residential Care Covid-19 infiltrated our homes with feelings of anxiousness and uncertainty for our residents and their families.
During this time Amie lead her team with immense compassion and understanding. Amie worked alongside her team ensuring they knew the importance of the residents of Newmarch House maintaining their meaningful relationships with their loved ones by navigating ways for them to stay connected though phone calls and video chats during the most difficult times of lockdown.
Amie went above and beyond to ensure each residents individual needs were met; each phone call and video chat was booked in based on the time, date and length that was suited to the resident and not the schedule. Amie navigated options outside of normal operation hours to ensure that family members who were at work were also able to stay connected to their loved ones.
Each resident and their family members were greeted with warmth and a smile, it was evident that Amie was there to serve the residents and their families and did so with such compassion and understanding of the challenges and feelings of fear they were all facing during this time.
Amie knows the meaning of leading by example exuding the Anglicare values of integrity, justice, compassion, and excellence and coming up with innovative ways for our residents to stay connected.

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