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Gemma McGrath from ACSA industry partner Panetta McGrath Lawyers will explore the legal implications around visitor restrictions, including what needs to be considered when deciding whether to have tighter restrictions than required by the Commonwealth and/or the relevant State/Territory Governments.

ValleyView Residences is a 64-bed facility in the regional Western Australian town of Collie that currently has a policy of no visitation of residents. Executive Manager Joy Halleron will take us through her experience of bringing in and maintaining that policy, including:

  • The timeline when they first ‘closed the door’ to all but next of kin and the issues surrounding this.
  • When they decided to completely close the door to all visitors.
  • What feedback they have had from visitors in both instances and how they dealt with this.
  • Managing issues with staff.
  • What issues they had from the general community and how they tackled those.
  • What issues they had with the governance board accepting change.


Participants will be able to ask questions of both Gemma and Joy during the webinar.


Date: Wednesday 22 April 2020


12:15pm – 1:00pm TAS, NSW, ACT, VIC, QLD
11:45am – 12:30pm  SA/NT
10:15am – 11:00am  WA

Cost: free


Gemma McGrath, Director at Panetta McGrath Lawyers

Gemma is a Director at Panetta McGrath Lawyers practising in health and aged care law, vocational regulation and dispute resolution. Gemma advises aged care providers on their legislative responsibilities, risk management and guardianship and administration matters. She also acts in professional conduct matters on behalf of practitioner regulatory Boards and APRHA. Prior to studying law Gemma trained as a registered nurse working in a number of public and private hospitals and specialising in intensive care.

Joy Halleron, Executive Manager at ValleyView Residence in Collie, Western Australia

ValleyView Residence is a 64-bed residential care facility that provides high care services and care for people living with dementia. They also have 20 independent living units and provide community care packages to the town.

Joy Halleron is a very qualified and credentialed aged care professional with formal qualifications in nursing and experience in managing aged care facilities. Joy emigrated from Scotland in Oct 2005 with a Bachelor of Nursing Degree from University of Dundee. Joy came to Australia with Clinical Community Nursing Experience and commenced her Career in Perth as a Clinical Nurse  with Silver Chain. A chance opportunity as a Care Manager changed her career pathway and during her 7 years with Brighwater Care Group she developed a passion for positively influencing the lives of people living with Dementia. A full scholarship from the Royal College of Nursing Australia allowed Joy to obtain a Masters Degree in Health Services Management from ECU in 2014.


**As COVID-19 is such an important public health issue ACSA is pleased to provide this webinar at no cost to both ACSA members and non-members and a recording will be available after the event for anyone who isn’t available to attend the live session.**

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Webinar COVID-19: Managing with residential aged care visitor restrictions

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